Last updated: July 30, 2025
At Tshirt Station, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or place an order with us.
1. Who We Are
Tshirt Station is a print-on-demand freelance project operated from Ho Chi Minh City, Vietnam. While I manage customer support and website operations personally, all products are printed and shipped by trusted third-party partners — primarily Printify, with fulfillment partners such as Monster Digital based in the United States.
2. What Information We Collect
When you use our website or make a purchase, we may collect the following:
- Personal Details: Full name, shipping/billing address, email address, and phone number (if provided).
- Payment Info: We do not store your full credit card information. Payments are securely processed via trusted gateways (e.g., PayPal, Stripe).
- Technical Data: IP address, browser type and version, device type, approximate geolocation, cookies, time zone, and operating system.
- Support History: Any communication related to orders, refunds, or customer service.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations, tracking links, and receipts
- Respond to support requests
- Improve the website’s performance and user experience
- Send marketing emails (only if you opt in)
We never sell or rent your data to third parties.
4. Who We Share Your Data With
Your data may be shared with:
- Fulfillment Partners (e.g., Printify) – to print and ship your orders (We ensure our partners are contractually obligated to protect your data, though they operate under their own privacy policies)
- Payment Processors – to securely handle transactions
- Service Providers – such as hosting or analytics tools (if applicable)
- Authorities – only when required by law
All third parties must handle your data securely and lawfully.
5. Cookies & Tracking
We use cookies and tracking tools to:
- Remember your preferences
- Analyze website traffic and performance
- Improve functionality and speed
You can manage cookies in your browser settings. Disabling cookies may affect certain website features.
6. Data Storage & Security
All data is stored on secure servers and protected using encryption (SSL/TLS). Payment information is not stored on our servers and is processed through PCI-compliant platforms.
7. International Users & Data Transfers
Since our fulfillment partners operate from the U.S. and other countries, your data may be processed outside Vietnam. By using our services, you consent to this transfer and handling. We take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
8. Your Rights
Depending on your country or region, you may have the right to:
- Request access to your data
- Update or correct your details
- Request data deletion
- Withdraw marketing consent
To request any of the above, email us at [email protected]
9. Children’s Privacy
We do not knowingly collect information from anyone under the age of 18. If you believe a minor has submitted personal data to us, please contact us immediately.
10. California Privacy Rights (CCPA)
If you’re a California resident, you have the right to:
- Know what categories of data we collect
- Understand how and why we use it
- Request deletion of your personal information
For CCPA-related requests, email: [email protected]
We do not sell personal information, as defined under the CCPA.
11. Changes to This Policy
We may update this Privacy Policy at any time. All changes will be posted here with a new “Last updated” date. Continued use of the website indicates your acceptance of any revisions.
12. Contact Us
For privacy questions or requests, contact:
Tshirt Station
📧 Email: [email protected]
💬 WhatsApp: +84 384 557 726
📍 Office Address: 958 Lac Long Quan Street, Tan Binh District, Ho Chi Minh City, Vietnam (online store only – no walk-in location)
🕒 Hours: Monday – Saturday, 9:00 AM – 5:00 PM (GMT+7)