Payment Policy

Last updated: July 30, 2025

At Tshirt Station, we strive to make your checkout experience smooth, secure, and transparent. Please review the following information regarding accepted payment methods, discounts, refunds, and currency.

✅ 1. Accepted Payment Methods

We currently accept the following:

  • Major credit/debit cards: Visa, MasterCard, American Express, Discover
  • PayPal (if available at checkout)

We do not accept:

  • Cash on Delivery (COD)
  • Personal or electronic checks
  • Money orders or wire transfers
  • Cryptocurrencies (e.g., Bitcoin, Ethereum)

🎟️ 2. Discount Codes, Gift Cards & Reward Points

To apply a discount code, gift card, or reward points:

  1. Go to your Shopping Cart and click Checkout
  2. On the right-hand side (above the subtotal), enter your code in the designated field
  3. If applicable, apply available reward points at this step

🔁 Note: Please apply your code before completing payment. Orders cannot be modified after placement.

⚠️ 3. Can Discounts Be Applied After Checkout?

No.

  • Discount codes cannot be applied retroactively once an order has been placed.
  • Only one code can be used per order.

Please double-check your code before clicking “Pay Now.”

⏳ 4. Refund Processing Time

If your return or refund request is approved:

  • Refunds are typically processed within 3–5 business days
  • Actual receipt time depends on your bank or payment provider

If more than 15 business days have passed and you haven’t received your refund, please contact us for assistance.

💱 5. Currency & Exchange Rates

  • All payments are processed in U.S. Dollars (USD)
  • If prices are shown in your local currency while browsing, your final payment will still be in USD, based on the current exchange rate

Your bank may charge additional currency conversion or international transaction fees.

📬 6. Need Help?

If you have questions about payment, need help checking out, or have billing issues, feel free to contact us:

Tshirt Station
📧 Email: [email protected]
💬 WhatsApp: +84 384 557 726
🕒 Support Hours: Monday – Saturday, 9:00 AM – 5:00 PM (GMT+7)

📍 Office Address (administrative only – not a storefront):
958 Lac Long Quan Street, Tan Binh District, Ho Chi Minh City, Vietnam